Shipping policy

Shipping Policy – Desert Souq

We deliver orders across the United Arab Emirates (UAE).

Order Processing

Orders are normally processed within 1–2 business days after confirmation.

Our team may contact you by phone or WhatsApp to confirm your order, especially for Cash on Delivery orders.

Delivery Time

Estimated delivery time within the UAE is generally 2–5 business days after order processing.

Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances beyond our control.

Delivery Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Any promotional Free Shipping offer will be clearly mentioned on the website and may be subject to specific terms.

Order Delays

If your order is delayed, please contact our customer support team. We will do our best to assist you and provide the latest available delivery information.

Incorrect Address

Customers are responsible for providing a correct and complete delivery address and contact number.

If an order cannot be delivered because of an incorrect address or unavailable recipient, additional delivery charges may apply.

Contact

WhatsApp: +92 370 3087168
Email: saboorkhan00343@gmail.com